Warren rolled out its new trash and recycling service Monday, and despite a hiccup — the private hauler’s truck did not arrive in time for the scheduled start of recycling pickup — town officials said the service’s introduction went about as smoothly as could be expected.

“The bottom line is that no matter how prepared we are or how much information we put out in advance, we can always do a better job,” Warren Town Council president Keri Cronin said Tuesday morning. “There’s a few rough edges to smooth out but we’ll get there.”

The new service relies on a new style of garbage and trash bins that, at 95 gallons each, are much bigger than the older trash cans and recycling bins residents are used to. On Monday, the pickup of recyclables was complicated after the town’s contracted hauler, Mega, did not arrive with the truck at the beginning of the work day. In the interim, Warren Town Manager Kate Michaud said, the DPW sent out its old recycling truck to pick up recyclables. The pickup of trash service was not impacted.

Despite that, “overall the roll-out has gone very well,” Ms. Michaud said.

Other issues so far have been brought up by residents unused to or unprepared for the size of the new bins. Ms. Michaud said residents are welcome to exchange their 95-gallon bins for smaller 65-gallon receptacles, and she said those new bins will be distributed to those who want them during the first week of December.

Ms. Cronin added that while she has heard complaints, she has also fielded many compliments from residents happy with the new bins.

As for their size, she said that has been a particular issue in the compact downtown part of town, where many residents don’t have as much space to store the bins. Also, the town based delivery of new bins on tax records, which list how many residential units are contained in each building. In her case, Ms. Cronin said the data mistakenly had her home on Liberty Street listed as a two-family, so she received four bins, not two.

“I really don’t need them so we will relinquish them,” she said. “So, actually this has afforded us an opportunity” to review pertinent tax records and make sure everything is accurate.

Ms. Michaud said that the town is working to fine-tune its services and improve the pickup continually as residents get used to it:

“We will continue to work on the unique case-by-case situations that will arise,” she said. “We are still working to address the specific needs of some of our residents and businesses.”

For questions, or to exchange a bin, call the DPW at 245-0200.