RIHA to Host ‘Coaching for First-Time Managers’ Training

Posted by agiansanti

Join the RI Hospitality Association for its ‘Coaching First-Time Managers’ training classes on November 14th, 21st and 28th. Instilling best practices in new managers is vitally important. Studies show that the relationship between an employee and their direct supervisor is key to successful employee retention, and the number one reason for employee turnover is due to bad managers. This three-part course will provide a full understanding of managing techniques. Topics addressed include:

• Communication skills

• Leadership styles

• Conflict resolution

• Emotional intelligence

• Best practices for winning teams

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Jim McGaw

A lifelong Portsmouth resident, Jim graduated from Portsmouth High School in 1982 and earned a journalism degree from the University of Rhode Island in 1986. He's worked two different stints at East Bay Newspapers, for a total of 18 years with the company so far. When not running all over town bringing you the news from Portsmouth, Jim listens to lots and lots and lots of music, watches obscure silent films from the '20s and usually has three books going at once. He also loves to cook crazy New Orleans dishes for his wife of 25 years, Michelle, and their two sons, Jake and Max.