RIHA to Host ‘Coaching for First-Time Managers’ Training

Posted by agiansanti

Join the RI Hospitality Association for its ‘Coaching First-Time Managers’ training classes on November 14th, 21st and 28th. Instilling best practices in new managers is vitally important. Studies show that the relationship between an employee and their direct supervisor is key to successful employee retention, and the number one reason for employee turnover is due to bad managers. This three-part course will provide a full understanding of managing techniques. Topics addressed include:

• Communication skills

• Leadership styles

• Conflict resolution

• Emotional intelligence

• Best practices for winning teams

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Mike Rego

Mike Rego has worked at East Bay Newspapers since 2001, helping the company launch The Westport Shorelines. He soon after became a Sports Editor, spending the next 10-plus years in that role before taking over as editor of The East Providence Post in February of 2012. To contact Mike to submit information, suggest story ideas or photo opportunities, etc., email mrego@eastbaynewspapers.com.