RIHA to Host ‘Coaching for First-Time Managers’ Training

Join the RI Hospitality Association for its ‘Coaching First-Time Managers’ training classes on November 14th, 21st and 28th. Instilling best practices in new managers is vitally important. Studies show that the relationship between an employee and their direct supervisor is key to successful employee retention, and the number one reason for employee turnover is due to bad managers. This three-part course will provide a full understanding of managing techniques. Topics addressed include:

• Communication skills

• Leadership styles

• Conflict resolution

• Emotional intelligence

• Best practices for winning teams