That was just last summer Joyce. Between my family members and myself, we have had several bad experiences with repairs not being done properly. I won't go into details to give them more of an idea who it is. these were unnecessary gaffs that caused more money to be spent to fix the problems correctly. I have been working on vehicles since I was a teenager. I know when a repair is shoddy. A tow truck driver that doesn't know the difference between a throttle body injection system and a carburator is just plain dumb. That's rookie knowledge.
If you had any knowledge of these things, you'd understand how stupid it was for him to pump my gas pedal like that, without even asking if I minded, it was rude and stupid and cost me a couple hrs work, to clean the plugs unnecessarily, not to mention the knucklescraping and cuts on them from the tight fit of the engine in that vehicle.
My experience is my experience, yours is yours. I will not apologize to someone, that doesn't care enough about what their employees are doing, to make changes that are necessary. I called when I got home and informed them what happened and how unhappy I was about it. The least they could have done was to send someone down the street, I only live less than 2 miles from them, to take the plugs out for me and clean them, they did nothing, didn't even apologize. How many people do you suppose that particular driver caused unnecessary expenses for, as a result of his stupidity, or maybe he assumed I was too dumb to understand and would have sent it to them to repair it, not like that doesn't happen.
Take your opinion and, well i'm sure you can figure it out.
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